Shipping and Delivery
We provide shipping throughout Malaysia (Peninsular Malaysia, Sabah & Sarawak) via reputable shipping service providers. We do not ship Internationally.
Shipping Details
|
| Area |
Delivery Time |
| Peninsular Malaysia |
2-3 Working Days |
| Sabah & Sarawak |
4-6 Working Days |
***Note: information above is an estimate of delivery time provided by our courier partners.
Tracking Number
A tracking number will be allocated to your order once your item has been dispatched. Kindly check your account / email for the related invoice and tracking number.
Same Day Delivery
Get fast and flexible same-day delivery services exclusive for any order from Kuala Lumpur and certain area in Selangor locations only. Contact our team to start your item delivery now!
Guarantee and Exchange
We provide 7 days guarantee period which starts from the date you receive the order items. Certain products with a manufacturer’s defect are entitled to a ONE-to-ONE exchange.
Return, Refund & Warranty Policy
Soft IT reserves the right to reject a return, a refund, warranty claim or consumer guarantee claim. Please refer to our Retun Policy for more details.
Pre-order
Pre-order products are available to purchase and will be shipped to you as soon as we receive the item from our suppliers. Please contact our team to confirm on the product availability, ETA, price and other information.
Contact
If you have any further question or require any assitant, kindly contact our Customer Service Team via WhatsApp or email at [email protected]
